Gary Kelly Essay

Mr. Gary Kelly is the chief executive officer, CEO, of southwesterly Airlines. Mr. Kelly was the chief monetary officer, CFO, for southwest Airlines from 1989 until 2004. He has served as the CEO of southwestern Airlines since 2004. I entrust provide concrete examples of how Southwest Airlines displays its incorporate culture. I will withdraw what traits and skills Mr. Kelly possess which make him an effective leader. I will identify the incumbrance competencies of Southwest Airlines. According to Herb Kelleher, Southwest started on focusing on people as people and identifying them as valu fitted assets of the confederacy.Herb Kelleher and his counselling team emphasize an easy going relaxed corporate style that provides employees with capacious operational independence. Southwests culture, which emphasizes employees as the airlines kickoff customers and passengers as the second, has been integral to Southwests success. (Smith) The concept of treating your customers easy and your employees fracture is not a new concept, by any means. The rag with that concept occurs when the company loses touch with the people that actually pay the salaries, the customer. I have worked for a company, that no longer exists, that treated their upper managers ilk royalty the IT person drove a company car that was a brand new Hummer. All of the profit went to bling and not back into the company.The skills and traits that he possesses are human resourcing. Making sure his team has all the right-hand(a) training knowledge and knows how to make his customers happy. He also believes in fashioning sure his people (employees) are even happier. They are the key to fashioning his business a success, if your employees are happy there is no case why your customers will want to come back and be serviced by them. Kelly is a great decision maker in these trying scotch times. With his decision making skills led him to the innovative judgement of bags fly free. shred that up with his leadership skills and there is no reason why thiscompany wouldnt be a success. (Shaw, 2013) I read someplace that Mr. Kelly would hold cookouts for his people and that the overnight crews got upset because, due to scheduling, they could not attend. Kellys solution the pilots and he held cookouts for the overnight crews at 200 am. That way the crews could lie with the fruits of their hard work. Talk about insuring employee loyalty WOWThe core competencies of Southwest Airlines that I was able to find are locking up can hedging contracts, keeping cost down through fast regression times, flying only one type of aircraft, treating customers like kings and queens, and treating employees even better than the customers. By locking up fuel hedging contracts, Southwest was able to pay less for the fuel than other competing airlines. While facing workable layoffs, Kelly challenged his ground crews to reduce the turnaround times from 55 minutes to 15 minutes.The crews were at to achieve that goal and eliminated the possibility of layoffs. By having a top of only having Boeing 737s, Southwest has been able to keep maintenance cost passing low. Southwest has had their escape attendants play games with their customers, while in flight. An example of this is the flight attendants would say that the first customer to show them that they were wearing socks with a mess hall in them would receive a free round trip tatter anywhere that Southwest flew. As for treating their employees better than the customer the whole cookout idea pretty much covers that core competency.I have provided concrete examples of how Southwest Airlines display its corporate culture. I had explained the traits and skills that make Gary Kelly an effective leader. I had set the core competencies of Southwest Airline. With what I have learned about Gary Kelly and Southwest Airlines, the more companies and their leadership that try to immolate him, the more satisfying being a customer wo uld become. ReferencesShaw. (2013, May 24). http//www.antiessays.com/. Retrieved October 8, 2013, from Anti Essay http//www.antiessays.com/free-essays/476967.html Smith, G. (n.d.). An evaluation of the corporate culture of Southwest Airlines. Measuring Business Excellence, 8(4), pp. 26-33.